INCLUSIVE FUTURE
The importance of
measuring progress
INCLUSIVE FUTURE
The importance of
measuring progress
Never before has the need to establish inclusion, equality, and belongingness at the heart of society felt more urgent.
Never before has the need to establish inclusion, equality, and belongingness at the heart of society felt more urgent.
The past few years have laid bare the stark social and economic disparities that exist across the world.
The past few years have laid bare the stark social and economic disparities that exist across the world.
#MeToo brought individual cases of sexual harassment and sexism into the spotlight.
#MeToo brought individual cases of sexual harassment and sexism into the spotlight.
Black Lives Matter exposed the horrors of racial injustice.
Black Lives Matter exposed the horrors of racial injustice.
And the COVID-19 pandemic revealed and exacerbated socioeconomic inequalities.
Conversations around the importance of inclusion began to shift. It was time to act—with meaning, purpose, and authenticity.
And the COVID-19 pandemic revealed and exacerbated socioeconomic inequalities.
Conversations around the importance of inclusion began to shift. It was time to act—with meaning, purpose, and authenticity.
51%
of respondents say they have personally felt excluded in their current or former workplace.
54%
of women indicate they have felt personally excluded at work, compared to 48% of men.
82%
of respondents think it’s important that inclusion is measured in the workplace, but only 43% say their organization is doing it.
*Povaddo international survey of 5,129 employees from six countries at companies with at least 10 staff
Frameworks, language, and tools do exist for measuring inclusion. However, after trialling them, we found that they did not meet our specific needs as a multinational organization with operations around the world.
Frameworks, language, and tools do exist for measuring inclusion. However, after trialling them, we found that they did not meet our specific needs as a multinational organization with operations around the world.
That’s why we launched the Inclusive Future initiative, with the aim of finding solutions and delivering lasting change on inclusion.
That’s why we launched the Inclusive Future initiative, with the aim of finding solutions and delivering lasting change on inclusion.
Pioneering research was conducted by the Institute for Management Development (IMD) with the aim of identifying a way of measuring inclusion. This was achieved by using a broad range of both qualitative and quantitative approaches and practices that organizations can implement to drive change.
Pioneering research was conducted by the Institute for Management Development (IMD) with the aim of identifying a way of measuring inclusion. This was achieved by using a broad range of both qualitative and quantitative approaches and practices that organizations can implement to drive change.
Psychological safety
Feeling that you can express your unique perspective without fear of negative consequences.
Psychological safety
Feeling that you can express your unique perspective without fear of negative consequences.
Uniqueness
Knowing that your individuality is recognized and appreciated.
Uniqueness
Knowing that your individuality is recognized and appreciated.
Fairness
Alleviating unconscious bias, building confidence in processes, and trust in leadership.
Fairness
Alleviating unconscious bias, building confidence in processes, and trust in leadership.
Participation
Being able to fully take part knowing that your unique contribution is appreciated.
Participation
Being able to fully take part knowing that your unique contribution is appreciated.
Belonging
Feeling that you are a part of the whole organization.
Belonging
Feeling that you are a part of the whole organization.
Authenticity
A sense of being oneself, while also being similar to others in a group.
Authenticity
A sense of being oneself, while also being similar to others in a group.
Our focus is on creating an environment where our employees from across the globe can be their true selves at work, contribute their best, support each other, and drive the innovation and consumer-centricity needed to help us to achieve our vision of a smoke-free future.
Our focus is on creating an environment where our employees from across the globe can be their true selves at work, contribute their best, support each other, and drive the innovation and consumer-centricity needed to help us to achieve our vision of a smoke-free future.
