Working with us
Our commitment to suppliers
As our supplier, you can count on PMI’s commitment to always treat our suppliers fairly. Good ethical judgment requires honesty, respect, and fairness. These shared ethical values are part of the “PMI way” of doing business, and are reflected in our code of conduct.
Our goal is to create sustainable, long-term relationships with our suppliers. We recognize the major role that our suppliers play in helping us to achieve our vision of a smoke-free future.
Our suppliers help us to fulfil our mission
The success of our business depends on our ability to collaborate with suppliers that not only provide the highest quality products and services, but are also philosophically and strategically aligned with our commitment to social and environmental responsibilities and our business integrity principles.
In 2020, we launched our “Global Supplier Recognition Program,” to acknowledge and celebrate our suppliers who exceptionally contributed to supporting PMI in the areas of sustainability, innovation and value creation. The program gives us a unique opportunity to thank all our suppliers and champion the best-in-class solutions. Because it is only together that we succeed. Read more about our latest award winners.
General terms and conditions:
- General terms of purchase
- Information Security Schedule
- IQOS brand guidelines
- Social media rules of engagement
- Software quality assurance
- Supplier expense guidelines
For the latest versions of our documents, click the link below.
PMI’s expectations of our suppliers
At PMI, we value building strong working relationships with our partners as an enabler to achieve our goals.
Supplier Quality Management
By applying an end-to-end, overarching and risk-based Supplier Quality Management process, we ensure that our suppliers providing products, goods and services to PMI comply with regulatory and PMI requirements, as well as with applicable quality standards.
INNOVATION IS IN OUR DNA
PMI’s journey towards a smoke-free future is the biggest shift in our company’s history and it cannot be achieved without an innovative mindset. Our success also depends on joining forces with our partners and receiving their valuable inputs. We invite our network of suppliers to join us in developing new ideas and innovative products, shaping together win-win business models.
What our suppliers say about working with PMI
We work with a wide range of suppliers across every market. If you really want to know what it’s like working with PMI, don’t take it from us—read what some of our suppliers have to say:
“IBM values our 15-year relationship with Philip Morris International for many reasons. Primary among those are PMI’s mission—to deliver a smoke-free future—which is good for society, a culture which starts from a position of trust, and an approach to supplier management that invites innovation and experimentation in the name of business outcomes. For these reasons, IBM is proud to consider PMI among its most important clients … and partners.”
Cathy Rogerson
VP & Leader, CPG, Agri & Retail, Europe, IBM Services
“ISS’ ambition is to support PMI in pursuing the vision of a smoke-free future, based on a true partnership with shared values and global best-practice solutions. By creating outcomes and results of services that facilitate your purpose and by engaging and empowering people, ISS will support PMI in becoming a game-changer in the global market.”
Troels Bjerg
Group COO, SS World Services
“Daicel Corporation is grateful for the strategic partnership with PMI. Collaboration enables us to have more capabilities and perspectives. We are excited to go on a journey to a smoke-free future and a sustainable society with PMI.”
Koichi Furukawa
General Manager Filter Tow Marketing, Acetyl BU/ Material SBU, Daicel Corporation
“Rosetta Stone is excited to partner with PMI in offering web- and app-based language training to strengthen collaboration, support global mobility and enable every employee to achieve their full potential. We are thrilled to accompany members of the PMI team on this language learning journey, and are confident that the opportunities it creates will be the source of immense lifelong fulfilment.”
Don Back
Vice President of Sales at IXL Learning, Rosetta Stone